Can I run both campaigns and support inbox from one account?
Yes. Sendzox combines campaign execution, automation flows, and team inbox workflows in one workspace with role-based controls.
FAQ
Questions Teams Ask Before They Scale
Practical answers for campaign execution, analytics reliability, operations, security, and support.
Do your analytics show delivered, read, and failed in real time?
Yes. Campaign analytics are fed by delivery webhooks and message logs, so you can track sent, delivered, read, and failure trends as they happen.
Can I migrate from another WhatsApp BSP or tool?
Yes. Our onboarding team helps with template migration, webhook cutover, and environment validation to reduce downtime.
How do you handle API security?
We support scoped API keys, access governance, webhook validation, and audit logs so technical teams can enforce security policies.
Do you support international messaging use cases?
Yes. We support global number handling, multi-language messaging workflows, and campaign controls for geo-specific operations.
What support is included?
Starter includes business-hour support, Scale includes priority support, and Enterprise includes a dedicated success manager and operational reviews.